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Setting the names of the Portal


The Appliance that hosts the Portal (the primary) is identified by two lists of names. The names can be one or more DNS names, one or more IP addresses, or a mix of the two.

External IP/DNS name

The list of names and IP addresses of the Portal as seen both by the Finder and by the web browsers that connect to the front-end of the Portal. If you replace the default certificates, these names must be included as SANs in the server certificate of the Portal.

Warning: When providing multiple names, keep in mind that rule-based Collector assignment addresses the Portal by the first specified external DNS name only.

Internal IP/DNS name

The list of names or IP addresses of the Portal as seen by the secondary Appliances. This field must be correctly set before federation.

The two names can in fact be the same if the Portal offers the same interface both internally and externally.

Note that the name of the Portal used in email digests is configured elsewhere.

Setting the DNS names of the Portal

To specify the fully qualified domain names (or IP addresses) of a Portal:

  1. Log in to the Web Console of an Appliance hosting the Portal as admin.

  2. Click the Appliance tab at the top of the Web Console.

  3. Select Network parameters from the left-hand side menu.

  4. Under the DNS section:

    1. Type in the external name of the Portal in External IP/DNS name (e.g.

  • To specify more than one name, separate each name or IP from another with a space character (e.g. Remember that only the first external name is used by rule-based Collector assignment to communicate with the Portal.

  1. For the Internal IP/DNS name, either:

    • Tick the option same as external DNS name to use the same name set as the external interface.

    • Type in an internal name different from the external name.

    1. Type in the hostname of the Portal in Hostname (e.g. myportal).

    2. Type in the domain part of the Portal name in Domain (e.g.

    3. Optional: Type in the addresses of up to four name servers in DNS servers.

  2. Click Save changes to store your changes.


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