Detailed Library Pack Changelog
This page contains information about the changes brought with each version of the library pack since 2.0.0.0.
2.0.1.0 - 15 July 2020
This version is only available to customers with Nexthink 6.27/2020.3.
Replaced 2 references to “DXS” with “DEX”
Removed unused "DEX - Device - Agents - Number of Devices" metric
Inverted names “Very satisfied” and “Very dissatisfied” in “Employee sentiment > Employee by “Device” satisfaction level” widget*
Changed wrong conditions in sentiment metrics*
List of updated metrics: DEX - Device - Happy employees, DEX - Device - Unhappy employees, DEX - Productivity - Happy employees, DEX - Productivity - Unhappy employees, DEX - ESS - Very dissatisfied, DEX - ESS - Somewhat dissatisfied, DEX - ESS - Somewhat satisfied, DEX - ESS - Very satisfied, DEX - Device - Very dissatisfied, DEX - Device - Somewhat dissatisfied, DEX - Device - Somewhat satisfied, DEX - Productivity - Very satisfied, DEX - Productivity - Very dissatisfied, DEX - Productivity - Somewhat dissatisfied, DEX - Productivity - Somewhat satisfied, DEX - Productivity - Very satisfied
Updated description in productivity & collaboration tool scores
*Only for the pack with Engage
2.0.1.1 - 12 August 2020
This version is only available to customers with Nexthink 6.27/2020.3.
Removal of unused “DEX – Benchmark” scoredef from library pack
Removal of 4 unused metrics from library pack
List of metrics: DEX – Device – High IO time, DEX – Device – High page fault time, DEX – Device – Memory usage, DEX – Device – CPU usage
Fix of normalization ranges of 2 leaf scores:
List of leaf score:
DEX – Productivity > DEX – Browser > Network response time (int)
DEX – Productivity > DEX – Browser > Network response time (ext)
Addition of minimum number of bars in widget "Overview > Business applications"
Addition of threshold option in 2 widgets
List of leaf score:
Business apps > Applications overview > Desktop applications
Business apps > Web App 9 > Experience by location
2.1.0.0 - 28 September 2020
This version is only available to customers with Nexthink 6.28/2020.4 and later.
Support of macOS
Added “mac_os” to all metrics
Added “mac_os” to all ScoreDefs
Updated Engage campaign’s trigger investigation to include macOS devices
Updated last question of Engage campaign to make it compatible with macOS
Addition of “virtual session” composite score under Device subscore
Added composite score UID="e1bca079-ab87-1121-248c-69e1ce955a9e"
Added leaf scores UID="0e8fce9e-1ae4-be54-840d-d7c0c4c85708" and UID="99ceea68-30bc-b27a-14e6-0f35c15e3b3a"
Added metrics UID="8b480c1d-66bb-4c1e-abbb-68f00a5fd32d", UID="83018b8c-24ba-4bc4-b066-90413ffdf734", UID="484346c9-cf42-46d0-9eb4-b8ac942a6590", UID="020a686d-4b6c-48a7-ba3f-5b3dd754e7cc", UID="28497f14-ce7d-40f1-bbce-39d55e253649", UID="cd5c133c-9d3b-40a4-b063-58dd51ccb7ed", UID="51abe1fc-c2ff-4855-84a9-205c0b45e2b3"
Added category “Virtualization type”
Added 4 widgets “Experience by virtualization type” on dashboards “Overview”, “Device”, “Productivity and Collaboration” and “Business apps”
Updated all scoredefs’ Scope filter query to include SBC servers
Updated NXQL query for leaf score UID="9cb395cb-61fb-4020-ae4f-78fc2b583424" to exclude SBC servers
Reviewed Experience levels thresholds in all the scoredefs
Added new attribute "IsFixable" for Experience Optomization usage
List of composite score:
UID="e39f53fc-a7b1-3dd2-7f35-e0a6f2669b33"
UID="d0244910-38e6-401f-aadf-79db91d3b25b"
UID="bc6d43a0-ed54-8fe6-a096-32c5c1b9ca7f"
UID="6ea176fb-f97a-3f5e-78b2-0b174b6617e0"
UID="e1bca079-ab87-1121-248c-69e1ce955a9e"
UID="402c3aa7-3b38-4285-932a-c044832d4da7"
UID="7d759704-b58e-437a-8cf3-c517995bb84a"
UID="6e94e661-1d76-4d3c-8ecf-26409711bc8d"*
Reordering of metrics in business apps widget
Remove non working breakdown by browser and agents
Updated “group by” option of following metrics
UID="f98bc07c-8b8e-4b69-a7ba-9d3cd22c521c", UID="9eb4c97d-90a3-488f-b47d-ef8927ab7aaf", UID="2c0f6021-0eb3-41ec-8376-1583e5609eb1", UID="1efaf310-0c11-4bd5-ad1c-963c825f701a", UID="ab80fdd9-8c83-4332-8ade-1162ae016111".
Removed widget under Device
Updated widget under Productivity & Collaboration tools > Browser
Added DisplayName attributes to composite scores
List of composite score:
UID="26730c5e-5c25-41d0-a5c3-9730a9e95578"
UID="f43285b3-e013-4d93-850d-c06080589f93"
UID="1447c426-d1e5-46c7-ac39-fe0b0a2e6470"
UID="51c488ef-a088-40fd-9818-3dcf8242338b"
UID="95c7c32d-c3cc-4360-9d3a-5693056cbd20"
UID="986a1030-92be-4d02-be6c-20c52a0166cf"
UID="ee50e8c4-37a3-430c-8f04-cc9202e80607"
UID="5605d480-645e-4cc1-ac3a-3bc405d2079d"
UID="05f27238-2ca1-4923-b0d2-20d405237d58"
UID="18ec1b4f-7233-4ec3-aa29-e43ca7624da5"
UID="8a3c5267-7220-4c58-905e-e61cd4378849"
UID="c5b5f4f8-d57d-4326-824c-dd79e23cc6eb"
UID="855e2b9d-6eb8-4504-839b-e3ef53cc8bd3"
UID="dd040a2d-f177-4c90-8cf5-e6bb3eb530ad"
UID="7e053c6c-f65f-4bff-8fd8-fb784533c714"
UID="33d87982-3854-4d5d-8cd0-bf63a66b8d42"
UID="8014f464-bb2c-4fd5-9496-d37809ec833a"
*Only for the pack with Engage
2.2.0.0 - 07 December 2020
This version is only available to customers with Nexthink 6.29/2020.5 and later.
Excluded agent binaries from device's applications freezes and applications crashes
List of leaf scores with updated NXQL query:
UID="bcf8ac7c-4f13-4244-aa2c-27e663ac020c"
UID="d013aae3-06fd-4bf9-a25e-0a202195e8db"
Replaced "-" with "—" in some default display names*****
List of leaf scores and composite nodes:
UID="198b7de4-0ec9-42bc-83b4-cbaafe67f383"
UID="87056d7b-6eef-40e3-aa11-b938dd0a7221"
UID="3af6b0c0-6015-4779-a76f-028c285cba89"
UID="b6457771-321e-4398-8b56-8aea07f62b08"
UID="d9ae3ca0-5ff8-48af-a642-137beb1a3150"
UID="6e94e661-1d76-4d3c-8ecf-26409711bc8d"
UID="649b0b96-f4e6-4e5d-b8f5-45d528b813d5"
UID="1bdfbbe3-a036-48f6-8486-5ebd52017121"
UID="a6fe7e0d-aba4-45d0-972d-a6041115478a"
UID="3e13ffd2-a107-40c0-ab80-a19e74df464b"
UID="fda781eb-bdde-4f41-af86-caac1ca22d95"
Office Suite web apps are now excluding web requests from the corresponding Office Suite desktop apps to prevent redundancy
List of leaf scores with updated NXQL query:
UID="d9da611d-1ca7-4941-a236-bfbff4061868"
UID="51c488ef-a088-40fd-9818-3dcf8242338b"
UID="c8643705-bf41-4629-b7da-0520f5b9bd3a"
UID="64fd0106-ac64-4a0d-848c-1f45f3a7a4cb"
UID="090c2325-84d6-483d-9ad0-616b034d9f86"
UID="97b85ad3-76d0-449d-96e8-030452b2696f"
UID="d7bd7857-6765-4efe-8623-1cf396da3fb6"
UID="19475e39-7e27-4455-a4e1-10518a46e712"
Updated default weights for Desktop nodes of Office Suite apps (New weight = 2)
List of composite nodes:
UID="26730c5e-5c25-41d0-a5c3-9730a9e95578"
UID="1447c426-d1e5-46c7-ac39-fe0b0a2e6470"
UID="95c7c32d-c3cc-4360-9d3a-5693056cbd20"
UID="ee50e8c4-37a3-430c-8f04-cc9202e80607"
UID="05f27238-2ca1-4923-b0d2-20d405237d58"
UID="8a3c5267-7220-4c58-905e-e61cd4378849"
UID="855e2b9d-6eb8-4504-839b-e3ef53cc8bd3"
UID="7e053c6c-f65f-4bff-8fd8-fb784533c714"
Added the DisplayName attribute to all the nodes that appears in the Finder
List of leaf scores and composite nodes:
Desktop 0: UID="1af35432-3867-4e73-8563-209ee74de9e9"
Desktop 1: UID="328f0363-2cff-4ebd-bd9f-daa4d922d861"
Desktop 2: UID="d8659a8d-12ad-427a-b45d-677229e3ea5d"
Desktop 3: UID="058ce4a9-52e3-4074-9f1e-e04235dad0f0"
Desktop 4: UID="6b1621d8-5efd-496e-8aee-16fc480f7528"
Desktop 5: UID="8713881a-099e-4118-a317-e741118138dc"
Desktop 6: UID="2f9cd1f0-fe22-4f39-8de3-157bf02f5713"
Desktop 7: UID="d726d634-14cc-420f-9bab-c2f8b3f41bdf"
Web app 0: UID="59c3c69d-7691-47e8-9838-a24e21ca1a34"
Web app 1: UID="77a058a3-75f6-4ffa-890e-b9b6b3f4907c"
Web app 2: UID="bfc77ac0-c56e-40cf-bc67-21e2b3c10087"
Web app 3: UID="377f5810-12af-4d18-94d9-832f1e010a87"
Web app 4: UID="31059849-610e-4139-9d29-e6f0cfaf5065"
Web app 5: UID="e1e7e793-1f19-4145-9564-c1c897da45a1"
Web app 6: UID="d31380c8-5b42-4d6d-969b-6a6701b7a725"
Web app 7: UID="c0c729f0-ea7c-4b2f-9839-bde1ad0aeea9"
Web app 8: UID="a83fb662-6415-4746-b887-3d50fbffcf08"
Web app 9: UID="6a3d9ce7-8c9a-4b0d-b214-04faf8032c8e"
Device performance: UID="31f74603-6f98-4437-8269-c445b45f05ce"
Agents impact: UID="5af7484d-2b4e-4f46-8b1a-03e490f87e06"
Device reliability: UID="0624661e-5efb-46af-a138-49f01fbb4bf2"
Device: UID="9f64a06b-0372-425e-8229-270a4ba8f86c"
Device (hard): UID="5e88f4aa-b237-4dc2-be7b-bec1fbf627b1"
Device (sentiment): UID="f39a94d5-07c0-418b-931a-b21431bd3498"
Business apps: UID="bb2ec891-5abe-4e3e-a4e8-941dc2d0a943"
Business apps (hard): UID="25c42902-a33a-4552-887c-17134fc2d57f"
Productivity & collaboration tools: UID="62ea7c66-c79d-4819-afc6-07bb277f71d9"
Productivity & collaboration tools (hard): UID="04cb4cc7-85c3-4aa8-b5f0-1fef82b50a38"
Productivity & collaboration tools (sentiment): UID="889aecba-69ca-4e13-a993-bb52188723f1"
Employee sentiment Score: UID="abb07b49-7bf2-4236-b751-aa364a96fcd3"
Employee sentiment: UID="3c180fb8-e8ed-4657-a2e9-01b83e459f18"
Reviewed all network response time leaf scores' default normalization
List of leaf scores:
Desktop App 0 response time: UID="9aa98b39-9a6d-41ff-86bc-5a7c699d6b22"
Desktop App 1 response time: UID="638e1af3-9cf6-4709-8c65-329c44197919"
Desktop App 2 response time: UID="82aeb007-b4b3-4a47-9ab1-903c01876e0a"
Desktop App 3 response time: UID="d538f525-1e00-46b8-adb8-e0839fdd50e5"
Desktop App 4 response time; UID="67a6058c-4ff7-4c44-a630-499a3bc34c32"
Desktop App 5 response time: UID="55217fd3-f921-40de-9ecf-0aa92cb49ad9"
Desktop App 6 response time: UID="a9664244-eb4a-425c-a537-e496503f34fb"
Desktop App 7 response time: UID="631c0a79-ba35-48ea-b631-44a35d08404f"
Web App 0 response time: UID="71dec6d4-dca8-4554-80f3-fbee74156639"
Web App 1 response time: UID="85a17f54-8e4e-449d-95e3-e9e2a7a2418d"
Web App 2 response time: UID="23be4561-9b62-4af4-9ba5-fd398d68e90d"
Web App 3 response time: UID="94785df5-950c-4c4a-a696-d013ab91be07"
Web App 4 response time: UID="13c76c6c-62e6-4f26-8b7f-e0a24b7ccec5"
Web App 5 response time: UID="7ecf3252-cca2-4e9e-a5dc-1407f4798bfd"
Web App 6 response time: UID="2043fed4-6fc0-47ca-946e-a97759f3c599"
Web App 7 response time: UID="4745af4d-c95d-4a94-bb74-c5f2727c9572"
Web App 8 response time: UID="cfd9bf75-c8cb-4a6f-ab11-6763bf50b2f8"
Web App 9 response time: UID="7d6b86cf-cb3d-4a6d-8bab-f270d552b719"
Word Processor network response time: UID="3e7db6ab-93e3-4d6d-b4b3-727adfd2b5b4"
Word Processor web network response time: UID="d9da611d-1ca7-4941-a236-bfbff4061868"
Spreadsheet program network response time: UID="7064bd6f-ba77-4262-be63-8716c40229e0"
Spreadsheet program web response time: UID="fc0871db-bc8c-440d-8f04-737bbd5b15c4"
Presentation program network response time: UID="fe6a9441-e79a-4ed4-a1fa-e85118655af7"
Presentation program program web response time: UID="c8643705-bf41-4629-b7da-0520f5b9bd3a"
Email program web response time: UID="64fd0106-ac64-4a0d-848c-1f45f3a7a4cb"
Note taking program network response time: UID="2148cb32-abb6-4f3c-a808-3583560a7448"
Note taking program web response time: UID="090c2325-84d6-483d-9ad0-616b034d9f86"
Collaboration program network response time: UID="39512472-5e96-4f79-988e-bf48c2e025ec"
Collaboration program web response time: UID="97b85ad3-76d0-449d-96e8-030452b2696f"
Document management solution network response time: UID="6d0f1b07-1bc4-43a3-884f-4fb5d7278ede"
Document management solution web response time: UID="d7bd7857-6765-4efe-8623-1cf396da3fb6"
File Sharing program network response time: UID="6489a6a8-464d-487b-9682-c21f20ccbff0"
File Sharing program web response time: UID="19475e39-7e27-4455-a4e1-10518a46e712"
Network response time (int): UID="6584d9c5-5c3e-49f8-8110-801c25117ffd"
Network response time (ext): UID="83e16b40-99d5-4dc5-98d8-d608e93420b0"
Added a range to the leaf score normalization to start with a plateau and reviewed normalization values based on benchmarking activity
List of leaf nodes:
UID="8a605be0-8e12-4189-8c57-db19ce09eaa4"
UID="1c5d9b07-283d-5ec1-327c-bdbbdf22dabd"
UID="b7a57af4-7e12-43ba-bd1a-141adc5b9852"
UID="9cb395cb-61fb-4020-ae4f-78fc2b583424"
Updated thresholds value in metrics for Experience level bins (8.01 => 8.00001 and 6.01 => 6.00001)
List of metrics:
UID="eb71d426-62f5-4eca-ae1b-428449bb778b"
UID="21df467e-b1e1-4858-bf42-a49b84a65f1b"
UID="7fbde0c4-6448-47c6-9edb-207f72913c6e"
UID="89de23ff-023f-4060-93a4-549628e7fce8"
UID="33a2fb10-61ba-4e67-9bd9-149e838e375a"
UID="8b69865f-cc44-41c2-a4be-7cec88c98d68"
UID="16d5107f-2439-45ad-aaaf-855a052241b1"
UID="91b3ebe7-8bd3-42fe-857d-2146adddce8e"
Made DEX Engage campaign compatible with 6.29 Engage Tray
Added TrayDesign="lightning" to
Updated 2 nodes' displayName
New DisplayName values:
Device — Application crashes (UID="bcf8ac7c-4f13-4244-aa2c-27e663ac020c")
Device — Application freezes (UID="d013aae3-06fd-4bf9-a25e-0a202195e8db")
2.2.1.0 - 15 March 2021
This version is only available to customers with Nexthink 6.29/2020.5 and later.
Fix condition of a sentiment-based metric to take into account past Engage answers up to 28 days ago*
Metric: UID=4545a28a-4664-4dad-a10e-8eaba18c1b88
Rename Productivity & Collaboration score to Productivity Applications score
Updated titles in dashboards
Updated nodes displayname attribute*: UID="7d759704-b58e-437a-8cf3-c517995bb84a", UID="d9224573-937c-4be0-9a8b-f2c61f90d3d7", UID="aeb97096-2460-4c55-88d0-4213fb4e5689", UID="cd95b099-508e-45c3-8642-58df7cbe87ff", UID="540e25b1-4778-406c-9483-b26cb71ff74d", UID="a476dafd-56cf-4a91-b7a7-598e4f9d2ebc"
Updated default auto-tagging rule for "non-virtual" keyword of "Virtualization type" category
new default value: "*"
2.2.2.0 - 30 June 2021
This version is only available to customers with Nexthink 6.29/2020.5 and later.
Updated logical expression of metrics from “1” to “1 AND 2”
List of metrics:
UID="83018b8c-24ba-4bc4-b066-90413ffdf734"
UID="484346c9-cf42-46d0-9eb4-b8ac942a6590"
UID="020a686d-4b6c-48a7-ba3f-5b3dd754e7cc"
UID="28497f14-ce7d-40f1-bbce-39d55e253649"
UID="cd5c133c-9d3b-40a4-b063-58dd51ccb7ed"
UID="51abe1fc-c2ff-4855-84a9-205c0b45e2b3"
Updated thresholds value in metrics for Experience level bins (8.00001 => 8.01 and 6.00001 => 6.01)
List of metrics:
UID="eb71d426-62f5-4eca-ae1b-428449bb778b"
UID="21df467e-b1e1-4858-bf42-a49b84a65f1b"
UID="7fbde0c4-6448-47c6-9edb-207f72913c6e"
UID="89de23ff-023f-4060-93a4-549628e7fce8"
UID="33a2fb10-61ba-4e67-9bd9-149e838e375a"
UID="8b69865f-cc44-41c2-a4be-7cec88c98d68"
UID="16d5107f-2439-45ad-aaaf-855a052241b1"
UID="91b3ebe7-8bd3-42fe-857d-2146adddce8e"
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