Setting the Do Not Disturb periods between campaigns

Set both the Do Not Disturb period and the Non-negotiable Protection period between campaigns in the configuration file of the Portal.

To configure the Do Not Disturb periods:

1. Log in to the CLI of the Portal appliance.

2. Optional: If the Portal has no configuration file yet, that is, if portal.conf does not exist in folder /var/nexthink/portal/conf, create it by copying the defaults from the sample configuration file: sudo -u nxportal cp /var/nexthink/portal/conf/portal.conf.sample \ /var/nexthink/portal/conf/portal.conf

3. Edit the Portal configuration file: sudo vi /var/nexthink/portal/conf/portal.conf

4. Type in the following line to set the value for the do not disturb period. Use the suffix m, h, or d to specify the time interval in minutes, hours, or days, respectively. For example, to set the period to its default value of 6 hours, type in: globalconfig.euf-service.customization.do-not-disturb-period = 6 h Type in the following line to set the value for the non-negotiable protection period. Use the suffix m, h, or d to specify the time interval in minutes, hours, or days, respectively. For example, to set the period to its default value of 20 minutes, type in: globalconfig.euf-service.customization.non-negotiable-protection-period = 20 m

5. Save your changes and quit the editor by typing: :wq

6. Restart the Portal to apply your settings: sudo systemctl restart nxportal

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RELATED TASK

• Limiting the reception rate of campaigns