Virtualization: Troubleshooting: Configuration
Individual Library Pack configuration
Mandatory Configuration
Enable “Device performance” by following this link.
Dex v2 installed
Dex v2 “Virtual Type” Category should be modified to tag Personal VDI and Multisession SBC devices.
Optional Configuration
Campaign configuration
If required, modify the campaigns to match your internal communication rules.
Right-click on Campaigns and click on “Publish”
Campaigns to publish:
Virtualization - Troubleshooting - Service degradation
Virtualization - Troubleshooting - Service restore
Virtualization - Troubleshooting - Logoff
Remote Actions configuration
Open remote actions and select :
“Allow Manual Triggering of the remote action on these devices”
“The remote action can be triggered on multiple devices at the same time”
Remote actions to modify:
Install application
Uninstall application
Set Service Information
Restart Device
Alerts configuration
Create Alerts from investigations provided in this pack
Right-click on the investigation and select “Save as alert…” or “Save as global alert…”
Configure the alert to match your priority levels and to target your alerting system.
Investigation and OneClick Investigation configurations
By default, when you install the Virtualization Troubleshooting pack, Investigations and OneClick Investigations are only available to the user who installed the pack.
OneClick investigations should be installed by importing the XML file:
On the Finder, go to Settings → One-clicks → Devices → Right-click on Section:
To make them available and accessible to other users, follow the instructions in this link.
To clean the Library Pack:
Before cleaning, you can backup your "Virtualization Troubleshooting" Library Pack version. To backup, follow the instructions in this link.
In the portal, delete the role created to publish Investigations and OneClick Investigations
In the Finder, in each section described below, right-click on "Library\Virtualization Troubleshooting" and delete:
OneClick Investigations:
Virtualization - Troubleshooting - Impacted Users
Virtualization - Troubleshooting - CPU Applications
Virtualization - Troubleshooting - High Memory Applications Warning
Virtualization - Troubleshooting - Top Memory Applications Usage
Investigations:
Virtualization - CPU Queue Length
Virtualization - CPU Usage
Virtualization - Memory Usage
Campaigns:
Virtualization - Troubleshooting - Service degradation
Virtualization - Troubleshooting - Service restore
Virtualization - Troubleshooting - Logoff
Score:
Virtualization - Troubleshooting
Remote actions:
Install application
Uninstall application
Set Service Information
Restart Device
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