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Nexthink ServiceNow Service Graph Connector


Nexthink ServiceNow Service Graph Connector allows customers to effortlessly enrich and enhance their CMDB environment with key Nexthink DEX intelligence to greatly improve visibility into digital services throughout their entire lifecycle, enabling customers to:

  • Connect the dots between devices, applications, and their relationships in order to drive rapid and impactful change management, incident management, and transformation activities.

  • Simplify the data ingestion process with guidance, governance, and reconciliation capabilities to guarantee data quality from the start and avoid headaches during implementation.

  • Scale the CMDB to easily work with large amounts of data while maintaining quality and enabling fast, effective investigation across the entire database.

Service Graph Connector for Nexthink is based on Identification and Reconciliation Engine (IRE) which brings better management to data import, providing a centralized framework to perform identification and reconciliation processes across different data sources.

Supported versions of ServiceNow

  • San Diego

  • Rome

  • Quebec

Latest release

v1.0.1 (May 2022)

  • San Diego, Rome and Quebec support

Fixed Issues:

  • INSN-1850: Relationships not inserted in Service Graph

  • INSN-2400 - Manufacturer reference field not imported

The required information to configure this application can be found on the content tree below:

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