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Version 6.30
Version 6.30
  • Welcome
  • Nexthink V6
  • Overview
    • Software components
    • Collector
    • Finder
    • Engine
    • Portal
    • Nexthink Library
    • Digital Experience Score
  • Installation and configuration
    • Planning your installation
      • Overview of the installation process
      • Hardware requirements
      • Connectivity requirements
      • Software requirements
      • Reference architectures
    • Installing Portal and Engine Appliances
      • Installing the Appliance
      • Installing the Appliance on Azure
      • Installing the Appliance on AWS
      • Installing the Appliance on OTC
      • Managing Appliance accounts
      • Setting the names of the Portal
      • Setting the names of the Engines
      • Specifying your internal networks and domains
      • Federating your Appliances
      • STIG compliance in Web Console
      • Connecting the Portal to the Engines
      • Configuring session performance storage
      • Configuring device performance storage
      • Setting up a software license
      • Sending email notifications from the Appliance
      • Allocating resources for the Portal
    • Installing the Collector
      • Installing the Collector on Windows
      • Installing the Collector on macOS
      • Installing the Collector for a Proof of Value
      • Assigning Collectors to Engines
      • Assignment of roaming Collectors
      • Collector MSI parameters reference table
      • Nxtcfg - Collector configuration tool
      • Inspecting the connection status of the Collector
      • Querying the status of the TCP connection of the Collector
      • Reporting the URL of HTTP web requests
      • Auditing logon events
      • Viewing user interactions in virtualized and embedded environments
      • Engage notifications on macOS
      • Configuring Collector level anonymization
    • Collector remote connectivity
      • Redirecting and anonymizing Collector traffic
      • Redirecting the Collector TCP channel
      • Support for DirectAccess
      • Windows Collector proxy support
      • Mac Collector proxy support
    • Installing the Event Connector
      • Installing the Event Connector on Linux
    • Installing the Finder
      • Installing the Finder on Windows
      • Enabling Cross-Engine Finder features
      • Expanding the time frame of investigations in the Finder
      • Enabling Finder access to the Library
      • Finder proxy support
    • Updating from V6.x
      • Updating the Appliance
      • Content centralization when updating the Appliance
      • Updating the Collector
      • Viewing Collector deprecated fields
      • Updating the Finder
    • Security and user account management
      • Importing and replacing certificates
      • Hierarchizing your infrastructure
      • Adding users
      • Enabling SAML authentication of users
      • Just-In-Time provisioning of user accounts
      • Enabling Windows authentication of users
      • Multi-factor authentication for local accounts overview
      • Provisioning user accounts from Active Directory
      • Establishing a privacy policy
      • Disabling local accounts for interactive users
      • Setting the complexity and minimum length of passwords for local accounts
      • Protecting local accounts against brute force attacks
      • Preventing password saving in the Finder
      • Controlling session timeouts in the Portal
      • Security settings in the Appliance
      • Setting the Do Not Disturb periods between campaigns
    • Data retrieval and storage
      • Data retention
      • Increasing the maximum number of metrics
      • Establishing a data retention policy in the Engine
      • Storing Engine data in a secondary disk drive
      • Importing data from Microsoft Active Directory
      • Setting the locale in the Portal
      • Changing the Time Zone of the Portal
      • Time Zones and data collection
      • Changing the data collection time of the Portal
      • Nightly task schedules timetable
      • Changing the thresholds of High CPU warnings
      • Automatic restart of unresponsive Engine
    • Maintenance operations
      • Logging in to the CLI
      • Special operation modes for the Engine and the Portal
      • Changing the default ports in the Appliance
      • Centralized Management of Appliances and Engines
      • Monitoring the performance of the Appliance
      • Resizing partitions in Appliance
      • Configuring the system log
      • Examining the logs in the Portal
      • GDPR - Retrieving or anonymizing personal data
      • Finding out unlicensed devices
      • Removing devices
      • Installing third-party software in the Appliance
      • Installing VMware Tools in the Appliance
      • Operational data sent to Nexthink
      • Sending additional data to Support
    • Disaster recovery
      • Planning for disaster recovery
      • Web Console backup and restore
      • Engine backup and restore
      • Portal backup and restore
      • Rule-based assignment backup and restore
      • License backup and restore
      • PKI backup and restore
    • Branding
      • Branding the Portal
      • Branding of campaigns
  • User manual
    • Getting started
      • Logging in to the Finder
      • Logging in to the Portal
      • Enabling STIG in Webconsole
    • Querying the system
      • Searching the subject of interest
      • Executing an investigation
      • Creating an investigation
      • Editing the options of an investigation
      • Combining logical conditions in investigations
      • Navigating through the results of an investigation
      • Properties of users and devices
    • Visualizing system activity in the Finder
      • Getting a quick overview
      • Graphically observing the activity of users and devices
      • Observing service performance
      • Viewing network connections
      • Viewing web requests
      • Viewing executions
    • Monitoring IT custom metrics
      • Creating a metric
      • Examples of metrics
      • Session performance
      • Device performance
      • Following the evolution of a metric
      • Finding the visuals of a metric
    • Monitoring IT services
      • Analyzing service quality
      • Creating a service
      • Following the evolution of a service
      • Specifying URL paths of web-based services
    • Engaging with the end user
      • Getting feedback from the end users
      • Types of campaigns
      • Creating a campaign
      • Editing a campaign
      • Types of questions
      • Controlling the flow of questions
      • Translating a campaign
      • Triggering a campaign manually
      • Limiting the reception rate of campaigns
      • Scrutinizing the results of a campaign
      • Continuously measuring the satisfaction of employees
    • Rating devices and users with scores
      • Computing scores
      • Creating a score
      • Checking and comparing ratings
      • Computing potential savings
      • Score XML Reference
      • Documenting scores
    • Remotely acting on devices
      • Scenarios for remote actions
      • Creating a remote action
      • Executing remote actions
      • Triggering a remote action manually
      • Writing scripts for remote actions on Windows
      • Writing scripts for remote actions on Mac
      • Example of self-healing scenario
      • Example of self-help scenario
      • Application control and remote actions
    • Organizing objects with categories
      • Classifying objects of the same type
      • Creating categories and keywords
      • Tagging objects manually
      • Tagging objects automatically
      • Importing tags from text files
    • Getting notified by the system
      • Receiving Engage campaigns
      • Receiving email digests
      • Receiving alerts
      • Creating a service-based alert
      • Creating an investigation-based alert
    • Building web-based dashboards
      • Introducing dashboards in the Portal
      • Creating a dashboard
      • Examining metrics in depth
      • Documenting dashboards
      • Assessing license use
      • Computing dashboard data
      • Reusing dashboard content
    • Importing and exporting authored content
      • Methods for reusing authored content
      • Manually sharing Finder content
      • Importing a content pack
      • Conflict resolution
      • Exporting a content pack
  • Library packs
    • Compliance
      • Device Compliance
    • Configuration Manuals
      • Overview (Configuration Manuals)
      • Installing A New Version Of A Library Pack
    • Digital Employee Score (DEX score)
      • DEX Score Installation And Configuration
      • Detailed Library Pack Changelog
    • Device management
      • Reduce logon duration
      • Group Policy Management
      • Hardware Asset Renewal
      • Hardware Asset Renewal Advanced
      • Application Auto-Start Impact
    • Remote Employee Experience
      • Remote Worker Experience
      • Home Networking
      • Change Log And Upgrade Process
      • Remote Worker Vs Office Worker Device Category
      • Remote Worker Insights
      • DEX V2 Upgrade Of Remote Worker
    • Persona Insight
      • Persona Insight - Overview
      • Persona Insight - Library Pack
      • Persona Insight - Score Only Pack
      • Persona Insight - Without Campaign pack
      • Persona Insight - Getting Started and Upgrade Procedure
      • Persona Insight - Configuration Guide
      • Persona Insight - Troubleshooting - Multiple devices on multiple engines
      • Persona Insight - Reference Guide
      • Persona Insight - Example Pack
      • Persona Insight - Device Sizing
        • Persona Insight - Device Sizing Overview
        • Persona Insight - Device Sizing Configuration
      • Persona Insight - Application Sizing
        • Persona Insight - Application Sizing Overview
        • Persona Insight - Application Sizing Configuration
      • Legacy Persona documentation
        • Persona Insight - Library Pack (V.1.0.0.0)
        • Persona Insight - Base Pack
        • Persona Insight - Base Pack Advanced
        • Persona Insight - Customization Guide (V1.0.0.0)
        • Persona Insight - Configuration Guide (V1.0.0.0)
        • Persona Insight - Reference Guide (V1.0.0.0)
    • GSuite
      • GSuite: Health
      • GSuite: Services
      • GSuite: Sentiment
      • GSuite: Advanced Health
    • Support
      • Support: Level 1
    • Shadow IT
      • Shadow IT
    • Malware Protection
      • Malware Protection
    • Office 365 Health
      • Office 365 Health: Overview
      • Office 365 Health: Services
    • Office 365 OneDrive
      • OneDrive Summary
      • OneDrive Operations
      • OneDrive Advanced Health
      • OneDrive Migration
      • OneDrive Sentiment
      • OneDrive Management
      • OneDrive Advanced Operations
    • Office 365 Teams
      • Teams Overall Configuration
      • Teams - Migration
      • Teams - Health
      • Teams - Advanced Health
      • Teams - Adoption
    • Microsoft 365 Apps
      • Microsoft 365 Apps - Operate
    • Employee Self Service
      • Overview
      • Configuration
      • Usage
    • Onboarding Experience Management
      • OEM - Overview
      • OEM - Configuration
    • Office 365 Outlook
      • Outlook Troubleshooting
    • Virtualization
      • Virtualization: Operate
      • Virtualization: AVD - Advanced
      • Virtualization: Citrix Advanced
      • Virtualization: Project
      • Virtualization: Troubleshooting
        • Virtualization: Troubleshooting: Configuration
    • Windows
      • Win10: Configuration
      • Win10: Migration
      • Win10: Feature Update
      • Win10: Quality Update
      • Windows Defender Management
      • Administrators Management
    • Windows 11
      • Windows 11 - Readiness
      • Windows 11 - Migration Pilot
      • Windows 11 - Migration
      • Windows 11 - Operate
    • Webex
      • Webex Operate
    • Zoom
      • Zoom Operate
    • Remote Actions
      • Get Performance Monitor Data
      • Skype For Business
      • Restart Device
      • Upload Logs to S3 using PreSigned URLs
    • Software Asset Optimization
    • Collaboration Optimization
      • Collaboration Optimization - Solution Overview
      • Collaboration Optimization - Configuration
      • Collaboration Optimization - Usage / Troubleshooting
    • Systems Management
      • Manage Configuration Drift
      • MS ConfigMgr - Client Health
        • MS ConfigMgr - Client Health - Summary
        • MS ConfigMgr - Client Health - Configuration Guide
      • Intune
        • Intune - Health
          • Intune - Health - Summary
          • Intune - Health - Configuration Guide
    • Return to the office
      • Return to the office - Planning
      • Return to the office - Readiness
    • Green IT
      • Green IT - Overview
      • Green IT - Configuration Guide
    • Hybrid Working
      • Hybrid Working Experience
      • Hybrid Working Experience - Installation and upgrade procedure
  • Integrations
    • Nexthink ServiceNow Service Graph Connector
      • Overview
        • Roles and Permissions
        • Modules
      • Installation and Configuration Guide
        • Pre-requisites
          • Configure Identification Rules
          • Import and setup the CMDB categories in Finder
        • Setup
          • Configure the connection
          • Configure import properties
          • Configure additional engines
          • Set up scheduled import jobs
      • Data transformation and mapping by default
      • How to customize the behaviour of the Connector
      • FAQ
        • Why ServiceNow Service Graph Connector?
        • What about Nexthink CMDB Connector?
        • Why is the name the primary key for the devices?
      • Troubleshooting
        • IRE identification issues
          • [No Choice found in the sys_choice table for the target table](integrations/nexthink-servicenow-service-graph-connector/troubleshooting/ire-identification-issues/ no-choice-found-in-the-sys_choice-table-for-the-target-table.md)
          • Identification rules not created
          • Discovery_source choice not created
        • Timeout Errors
          • ECCResponseTimeoutException
          • HTTP 0 error
        • MID server issues
          • java.lang.NullPointerException
          • MID Server memory issues
          • Not trusted certificates in Quebec release
        • Configure credentials issues
          • [Not allowing update of property authentication_choice](integrations/nexthink-servicenow-service-graph-connector/troubleshooting/configure-credentials-issues/ not-allowing-update-of-property-authentication_choice.md)
          • Invalid username/password combo (HTTP 401/403)
        • Configure Engines Issues
          • [The client secret supplied for a confidential client is invalid](integrations/nexthink-servicenow-service-graph-connector/troubleshooting/configure-engines-issues/ the-client-secret-supplied-for-a-confidential-client-is-invalid.md)
        • No Cis imported and no errors found in the log
    • Nexthink ServiceNow Incident Management Connector (IMC)
      • Installation and configuration guide (IMC)
      • Troubleshooting Guide (IMC)
      • Domain separation installation (IMC)
    • Nexthink ServiceNow CMDB Connectors
      • Installation and Configuration Guide
      • Troubleshooting Guide
      • Field transformation and normalisation examples
    • Nexthink Event Connector
      • High level overview
      • Installation and Configuration Guide
      • Troubleshooting guide
      • RPM installation
      • Splunk specific documentation
        • Upgrading from Splunk Connector to Event Connector
        • Splunk add-on installation and usage
    • Nexthink Chatbot SDK
      • Introduction and concepts
      • Installation, configuration and update guide
        • Installation and configuration
        • Update to newer version
        • Uninstallation
        • Authentication
        • Topics configuration
        • Remote action configuration
        • Advanced configuration
        • Additional resources and references
      • Dimensioning guide
      • Troubleshooting
      • Technical solution description
      • Downloads and release notes
  • Glossary and references
    • Search and information display
      • Search in Finder
      • Keyboard shortcuts for column display selection
      • Campaign display compatibility
      • Real-time and consolidated service data
      • Service errors and warnings
      • Errors and warnings for devices and executions
      • Types of widgets
      • Widget compute state in charts
      • Errors in the execution of remote actions
      • Top results of Cross-Engine investigations
      • Engine data history
    • Tooltips in the user and device views
      • Alerts tooltips
      • Warnings tooltips
      • Errors tooltips
      • Activity tooltips
      • Services tooltips
    • Database information and organization
      • Maximum supported values
      • Local and shared content
      • Device Identification
      • Local IP address of devices
      • Timestamping of events
      • Boot and logon duration
      • Application startup duration
      • Application not responding events
      • Memory and CPU usage
      • Status of TCP connections
      • Status of UDP connections
      • Network and port scan conditions
      • Binary paths
      • Maximum number of Binaries
      • Package Executable Mapping
      • Metro apps
      • Investigation with packages
      • Portal aggregation and grouping
      • Focus time metric
    • Security
      • Access rights and permissions
      • Active Directory authentication
      • Canonical domain names for Windows authentication
      • System alerts
      • Audit trail
      • Appliance hardening
      • STIG hardening
      • FIPS 140-2 compliance
      • Security bulletins
        • Is Nexthink affected by Okta breach
        • Is Nexthink affected by SolarWinds breach
        • Nexthink and Log4j - Security bulletin
        • CVE-2022-22965 - Security Vulnerability Spring4shell - Spring Framework
        • Version 6.22.2.10: Security Vulnerability Maintenance Release
        • The Collector V6.27.X Release – Security Bulletin
    • References
      • Components of the Collector
      • Server support
      • Compatibility mode
    • Glossary
      • Activity
      • Alert
      • Application
      • Binary
      • Campaign
      • Category
      • Connection
      • Dashboard
      • Destination
      • Device
      • Domain
      • Entity
      • Event
      • Executable
      • Execution
      • Focus time
      • Hierarchy
      • Installation
      • Investigation
      • Keyword
      • Metric
      • Module
      • Object
      • Package
      • Platform
      • Port
      • Printer
      • Score
      • Service
      • Session
      • System boot
      • User
      • User logon
      • Web request
      • Widget
  • API and integrations
    • Integrating with Nexthink
      • Event Connector
      • Getting data through the NXQL API
      • Bidirectional integration with the Finder
      • Count metrics API
      • Software metering API
      • Services API
      • List Engines API
      • GetSID API
      • Triggering campaigns via their API
      • Triggering remote actions via their API
      • Audit trail API
      • Integrating investigation-based alerts
      • Downloads
    • NXQL API
      • Introducing the NXQL API
      • NXQL Tutorial
      • NXQL language definition
      • NXQL Data Model
    • Integrations
      • Excel integration with NXQL
      • Power BI
      • Azure Data Lake Storage Gen2
      • Splunk Event Connector
    • ServiceNow
      • CMDB Connector
      • Incident Management Connector
      • Event Management

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On this page
  • Overview
  • Objects and events
  • Printers
  • Lifetime of objects
  • Categories and keywords
  • Collector string tag
  • Services
  • Alerts
  • Service-based alerts
  • Investigation-based alerts
  • Metrics
  • Scores
  • Engage and Act
  • Portal content
  • Accounts and hierarchies
  • Entities and nodes
  • Finder
  • Investigations
  • Network and Web activity views

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  1. Glossary and references
  2. Database information and organization

Maximum supported values

Overview

To guarantee the correct operation of Nexthink at an adequate level of performance, certain elements and aspects of a setup must be kept below their maximum values, as boundaries of varied nature appear in different contexts within the product.

As a reference, find below a comprehensive list of the maximum values within the platform: the number of objects that an Engine can store; the alerts, services, metrics or actions that can be simultaneously enabled; the hierarchies and the levels that organize your groups of devices; the accounts, profiles and roles that grant access either to the Portal or to the Finder, or to both; the number of results to obtain from a query; etc.

Respect the limits presented in this document to avoid unsupported scenarios.

Objects and events

Find below the maximum number of allowed objects and events per Engine:

Object
Default max
Absolute max
Configuration setting

Device

Licensed

10 k

-

Mobile

Licensed

5 k

-

User

-

As many as linked to devices

-

Package

-

As many as installed on devices (repeated packages expected)

-

Binary

40 k

100 k

max_binaries

Executable

-

As many as linked to binaries

-

Application

-

As many as linked to binaries

-

Port

-

2 x 65​535 (TCP / UDP)

-

Destination

-

As many as required

A warning is sent when 50k is reached, there is no limit enforced

Domain

250 k

250 k

-

Printer

62 printers per device

As many as connected to devices (respecting the limit per device)

-

Event

Depends on HW

200 M

Modify the limits on objects that allow it by changing the corresponding setting in the configuration file of the Engine. Contact Nexthink Support before modifying the default values:

/var/nexthink/engine/01/etc/nxengine.xml

In multi-Engine environments, a single Nexthink setup supports all the objects and events held by every Engine that is part of the setup, with the only limit on the total number of devices:

For setups with more than 150k devices, contact Customer Success Services to guide you with the deployment, validate your installation and obtain support.

Printers

In contrast with the limits on other objects, the maximum number of printers is not determined by the capacity of the Engine, but by the mechanism through which the Collector handles and reports the printing events of each printer connected to a device.

Thus, the Collector supports up to 62 printers per device. If a device that runs the Collector connects to more than 62 printers, the Collector reports no print jobs for that device. Because the Collector discovers printers as a result of printing events, no printers are visible from that device either.

Nevertheless, the Engine can store as many printers in total as there are printers connected to devices, for as long as each device does not exceed its individual limit.

Lifetime of objects

The lifetime of an object in Nexthink is related to the configured data retention. In the Portal, the metrics computed can extend their lifetime to several years, and the details of count metrics last for as long as there is free disk space allocated for them. As for the Engine, an object is kept in its database until all the events that are linked to that particular object have disappeared from the history of the Engine.

Three types of objects are however not immediately removed from the Engine after losing all their linked events: devices, users and binaries. These objects have an associated maximum inactivity period that may go beyond the history of events in the Engine. Thus, if the maximum inactivity period of an object has not elapsed, the object is not removed from the database of the Engine, even when there is no event linked to the object left. When the Engine records new activity for a device, a user or a binary, the inactivity period associated to the object is reset.

Because application and executable objects are linked to binaries, they are equally stored in the database of the Engine for as long as a related binary exists. Therefore, the lifetime of applications and executables is determined by the maximum inactivity period of the binaries to which they are related.

Object
Default max inactivity period
Configuration setting

Device

7 776 000 s (90 days)

max_inactivity_period

User

Binary

2 592 000 s (30 days)

max_binary_inactivity_period

Modify the max_inactivity_period and max_binary_inactivity_period settings in the configuration file of the Engine. Contact Nexthink Support before modifying the default values:

/var/nexthink/engine/01/etc/nxengine.xml

Categories and keywords

There is no fixed maximum number of categories or keywords that can be applied to tag objects. However, a great number of categories or keywords, especially keywords that specify auto-tagging conditions, may have an impact on the overall performance of a Nexthink setup. Thus, the maximum recommended values to keep your system under an acceptable level of performance are the following:

Item
Maximum recommended values

Category

25 per type of object (device, user, etc.)

Keyword

800 per category (200 of which with auto-tagging conditions)

Auto-tagging condition

20 per keyword

Collector string tag

When identifying an installation of the Collector by means of a string tag, the assigned tag has a maximum of 2048 characters.

Services

There is no fixed limit on the number of services that you can create in the Finder. However, the maximum number of simultaneously enabled services is 100.

Alerts

Service-based alerts

Create a maximum of one alert per service. Therefore, a maximum of 100 service-based alerts are permitted.

Investigation-based alerts

There is no fixed limit on the number of alerts that you can create in the Finder. However, the total number of enabled investigation-based alerts per Engine cannot exceed 150 alerts, including global and user specific alerts. The distribution between global and user specific alerts is as follows:

Alert type
Maximum

Global

50

My alerts + role based

10

Metrics

There is no fixed limit on the number of metrics that you can create in the Finder. However, there is an actual limit on the number of simultaneously enabled metrics. During the night, the Portal computes the values of enabled metrics only.

Enabled
Default max
Absolute max

Metrics

500

1 000

Scores

There is no fixed limit on the number of scores that you can import into the Finder. However, there is an actual limit on the number of simultaneously enabled scores. The maximum number of enabled scores is limited by two factors: storage and computation power required.

Limiting factor
Max

Storage

500 composite or leaf scores (including subscores in the count)

Computation power

50 scores of the Computation input type

The total maximum number of scores is therefore 500 scores, of which a maximum of 50 scores can be of the Computation input type. These are not absolute maximums though. Contact Customer Success Services if you need to exceed these limits.

Engage and Act

The Engage and Act modules store information on the user and device objects, respectively, by means of custom fields; that is, properties or attributes that are dynamically added to the data model of the object. For instance, a user object stores the answer of the user to a campaign in a dedicated custom field; whereas a device object stores the execution status of a remote action on another custom field. There is a limit on the total number of custom fields that campaigns and remote actions can add to the system.

Custom fields of
Computation
Maximum

Campaign

  • 3 fixed + 1 per question + 1 per optional text

  • 0, if embedded in a remote action

500

Remote action

6 fixed + 1 per output

500

Because of performance reasons, there is also an additional limit on the number of campaigns and remote actions that can be simultaneously enabled. Regarding campaigns, note that the limit on the usable custom fields may be more restrictive than the limit on the number of campaigns themselves. In the case of remote actions, the limit affects only automatically triggered remote actions and the number depends on the frequency of the action.

Enabled
Maximum

Campaign

  • 15 one-off or recurring campaigns

  • 15 continuous satisfaction measurement campaigns

  • 100 manual campaigns

  • 1000 embedded (in remote actions) campaigns

Remote action

  • 60 automatically triggered

  • 30 out of the previous 60 with period < 1 hour

  • 10 out of the previous 30 with period = 1 min

Portal content

The maximum number of modules, dashboards and widgets is not specified and mostly dependent on the memory available in the Portal.

Accounts and hierarchies

The maximum number of user accounts supported by a Nexthink setup is 500 users. There is no specified limit on the maximum number of profiles and roles associated to the user accounts, but they are known to be higher than the following values:

Items
Maximum value

Profile

> 300

Role

> 400

The maximum length of the names that you can specify for user accounts, profiles, and roles is as follows:

Items
Maximum number of characters

Username

128 characters

Profile

256 characters

Role

25 characters

The password length of internally managed accounts (that is, not provisioned from SAML or Active Directory) has the following limits:

Item
Minimum number of characters
Maximum number of characters

Password

25 characters

Entities and nodes

The maximum total number of entities in a Nexthink setup is 8 000 entities, which can be distributed among Engines with a maximum of 500 entities per Engine.

The maximum number of rules that can be specified in the CSV file to define entities is 1 000 rules per entity.

The maximum length for the names of entities and nodes is 50 characters:

Items
Maximum number of characters

Entity

50 characters

Node

50 characters

Finder

Investigations

There is no specified limit in the number of investigations that can be created on the Finder. Related to investigations, the maximum number of results shown by a cross-Engine investigation is 10 000 entries (can be overcome by exporting the results of the investigation).

The maximum query time of an investigation is 900 s (15 min). After that, the Engine aborts the query.

Network and Web activity views

The maximum number of connections or web requests that can be visualized in the Network and Web activity views are 10 000 connections or requests per view.


RELATED REFERENCES

Last updated 10 months ago

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.

Starting from V6.21, the is embedded in the product. The scores that compose the Digital Experience Score are therefore regarded as part of the base product, such that they consume no part of the maximum number of scores available for the customer.

Similarly, there is no specified limit on the number of hierarchies and levels that can be created, for as long as they do not exceed the .

8 characters ()

Digital Experience Score
Increasing the maximum number of metrics
Maximum number of remote actions
Limit on the number of alerts
Maximum number of binaries
Setting the minimum password length for local accounts
configurable
Configure the maximum number of metrics in your setup from the Web Console
Maximum number of published campaigns
Maximum number of users
maximum supported complexity in the Portal
Maximum entities per Engine
Maximum entities per Portal and complexity
Domain replacement
Limit on the number of scores
Setting the maximum number of events
Use the Web Console to modify
Limit on the number of rules per entity