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Importing a content pack

Importing a pack from the Library

Via the Nexthink Library website

Install a Library Pack on your setup while browsing the catalog of the Nexthink Library. This procedure requires that you have the Finder installed on your computer:

  1. Open your favorite web browser.

  2. Navigate to the Nexthink Library website.

  3. Optional: combine the search tools to filter and sort the list of Library packs.

  4. Select a Library pack from the list.

  5. Click the Install button to the right of the description of the pack. A dialog shows up.

    1. Read attentively the modules required by the Library pack.

    2. Tick the box I understand to acknowledge the content of the dialog.

    3. Click Install. The Finder opens automatically.

  6. Log in to the Finder, if not already logged in.

  7. Finish the installation of the pack from the Finder by configuring the pack, if needed.

Via the Finder

Within the Finder, directly import content from the Nexthink Library as follows:

  1. Log in to the Finder.

  2. In the left-hand side accordion, select Nexthink Library

  3. Look for the pack that you want to import:

    • In the Browse tab, look for the pack in a list that you can refine by type of solution and sort using different criteria.

    • In the Search tab, type in some keywords to find the appropriate pack.

  4. Click the plus icon to the right of the name of the pack to import it.

  5. Resolve conflicts, if any.

Importing a pack from a file

To import a content pack from a file:

  1. Log in to the Finder.

  2. Click the icon in the top right corner of the Finder window.

  3. Select Import content pack from file... from the menu.

  4. Choose the content pack file.

  5. Review the content to be imported. Each item is imported into an appropriate place depending on its type:

    • Centralized content (categories, metrics, and services) are shared among Engines in the same setup.

    • Alerts are locally imported into the global alerts section.

    • Investigations and one-clicks are locally imported into their corresponding sections.

    • Portal modules are imported into your PERSONAL section in the Portal.

  6. Resolve conflicts, if any.

  7. When the message Pack <name> successfully imported shows up, click OK to finish the import process.

Sharing the imported modules

When importing a content pack, note that the imported Portal modules stay in your PERSONAL section of the Portal. Remember to publish these modules if you want to share them with the rest of users.



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