Useful files (IMC)
This section provides files that will be useful when configuring some specific parts of the Incident Connector that are not included in the out-of-the-box downloadable version from the ServiceNow Store.
File Name
Description
File
custom_action_create_incident.xml
Custom action to open tickets from the Finder (version 1.3.0)
Upgrade Fix Script.xml
This fix script has to be executed when upgrading from 1.3.1 to 2.X
Global ACLs Self-service Portal.xml
Update Set to enable ACLs for Self-Service Portal Widget
sys_remote_update_set_nexthink_incident_management_connector_global ACLs.xml
Update Set to enable ACLs for application roles
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