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Useful files (IMC)

This section provides files that will be useful when configuring some specific parts of the Incident Connector that are not included in the out-of-the-box downloadable version from the ServiceNow Store.

File Name

Description

File

custom_action_create_incident.xml

Custom action to open tickets from the Finder (version 1.3.0)

custom_action_create_incident.xml

Upgrade Fix Script.xml

This fix script has to be executed when upgrading from 1.3.1 to 2.X

Upgrade Fix Script.xml

Global ACLs Self-service Portal.xml

Update Set to enable ACLs for Self-Service Portal Widget

Global ACLs for service portal viewer.xml

sys_remote_update_set_nexthink_incident_management_connector_global ACLs.xml

Update Set to enable ACLs for application roles

Global ACLs_1.5.0.xml

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