Service Terms

Main Services Agreements (MSA)

The following terms govern your use of Nexthink software and any related services. Please, select the terms specific to your physical address:

• Main Services Agreement (United States)

• Main Services Agreement (D-A-CH region)

• Main Services Agreement (France)

• Contrat-cadre de services (France)

• Main Services Agreement (rest of the world)

Services Addendum (including SLA)

We will support your Nexthink software following our Services Addendum:

• Services Addendum

• Addenda sur les Services d’Assistance (France)

Cloud Data Processing Addendum (DPA)

This DPA sets out the contractual obligations we can offer to you to be confident that Nexthink will take good care of your Personal Data when you use our Cloud solutions:

• Cloud Data Processing Addendum

• Addenda de Traitement de Données dans le Cloud (France)

The Nexthink Data Processing Schedule provides a detailed description of Nexthink’s processing activities, including a list of third parties, Nexthink engages in providing certain functionalities within its solutions. These sub-processors' access to any data is strictly limited to the indicated categories.

• Nexthink Data Processing Schedule

• Annexe de Traitement de Données Nexthink (France)

Information Security Addendum (ISA)

Our ISO-certified Security Program ensures that your data is safe with Nexthink:

• Information Security Addendum

• Addendum sur la Sécurité des Systèmes d’Information (France)