The Employee Self Service library pack is designed to be used in conjunction with the Nexthink and ServiceNow solution. The pack consists of Campaigns, Remote Actions, and a Score. These components work together to give employees the ability to monitor the performance of their devices and to remediate issues on their own. The value of this capability comes from the fact that an employee's downtime is reduced given the fact that they can fix common issues without having to contact and wait for IT to fix them.
There are no prerequisites for this library pack.