Event Connector
Overview
The purpose of the Nexthink Event Connector is to transform Nexthink data into meaningful events to be populated in a third-party application like ServiceNow, Splunk, or Azure Data Lake Storage Gen2.
Event modes
Punctual: this is a one-time event (like for example an Outlook crash).
Listing: this type of event is intended to list any type of object (devices, connections, events…). Its main purpose is reporting/inventory– it is the most common event used in Splunk.
Listing advanced: very similar to the Listing event but intended to list events. Several updates for the given event – More processing is required
Long-lasting (Splunk only): this is a durable event, one that lasts through a given period of time. The connector will report a “start” event and subsequent updates (for example, a situation in which a device is experimenting a high memory consumption). Having multiple updates for a given event may slow down the performance.
Event types
Device Errors
Errors directly impacting device’s hardware or OS that requires quick IT attention Often critical, preventing the user from working properly.
Examples:
System Crash (BSOD, Blue Screen of the Death)
Hard Reset
SMART disk failure
Long Log-on times
Device Boot
Execution Errors
Application and productivity tools errors that crash or are not responsive. Create significant employee frustrations. Can be critical.
Examples:
Freeze applications, like Office 365 not responsive
Crashes, like an Outlook crash
Long Lasting Executions
Device Warnings
Warnings about the state of the device and activities that can lead to future issues. Early symptoms of issues that will soon impact employee like:
High CPU Usage
High Memory usage
High IO Usage
High number of page faults
Software metering
Real-time monitoring of all (or selected) applications running on the computers
Software installation
Software uninstallation
Connections monitoring
Real-time monitoring of connections like:
Failed Connections like Teams not connecting
Established Connections
Failed Web Request like Web-browser not loading
Established Web Requests
Port scan
Installation and configuration
For the installation and configuration of the Nexthink Event Connector refer to this page.
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